International Village Antiques FAQ

Do you give appraisals?

International Village Antiques and Collectibles is not qualified to make professional appraisals, but we can direct you to those who can.

What is the warranty on the items you sell?

All items sold at International Village Antiques and Collectibles are sold AS-IS! International Village Antiques and Collectibles makes no claims as to an items value, other than the price listed. Items are priced by various means including research, professional appraisals, and "fair market value".

When are you open?

International Village Antiques and Collectibles is open from 10am – 5pm Tuesday – Saturday and is closed Sunday and Monday. There are times that the store needs to remain closed or close earlier than usual. In these circumstances the time at which the store will reopen will be listed on the front door.

Where do you get your "stuff"?

99.99% of the "stuff" that International Village Antiques and Collectibles sells in store are from Estate Sales or Auctions. All other items are from family, on consignment or are from other trusted sources.

Do you buy Jewelry?

Currently International Village Antiques and Collectibles does NOT buy JEWELLERY or COINS. However our Clock Maker is an experienced Jeweller as well and can Make or Repair Jewelry.

Do you Buy or Sell Sports Collectibles or Memorabilia?

International Village Antiques and Collectibles does not typically buy or sell these types of items.

Do you Buy or Sell Clocks?

International Village Antiques and Collectibles specializes in clocks! We, by law , need to be able to provide proof (not to customer) of where the clock came from. So we typically do not buy "off the street"... but we will consider selling items in-store on consignment.

What percentage do you charge for consignment items?

International Village Antiques and Collectibles offers a 50/50 consignment arrangement.

Do you discount items that are paid for in cash?

NO, International Village Antiques and Collectibles does not give discounts for items paid for in cash. Also all items sold require an HST payment and a receipt WILL be provided.

Do you have any "Regular" sales?

Yes! International Village Antiques and Collectibles has a "30% Off" sale every month! Each month we will have a different category of item on sale... if you want to know what is on sale you can watch the graphic on the home page, call, or stop by the store in person! Our sales are true sales as we DO NOT change the marked prices prior to ANY SALE.

What Can I find on your website?

The International Village Antiques and Collectibles website is for informational purposes only! You can find "Contact" information, "Directions", "Sales information", as well as a wide selection of "Pictures" from the various categories of items that we sell.

Some items listed online have prices listed, usually rounded up from the listed price in store, and some do not! These pictures are updated once a week and DO NOT represent ALL the items available in store.

Do you do Layaways?

YES! International Village Antiques and Collectibles offers up to 3 months Layaway, when a Minimum Deposit of 15% of the total sales price is made. Your Deposit will of course be deducted from your final sales price as you make payments. Note: Items remain in our possession till you make your final payment!

What happens to my Deposit if I do not pay for my item, in full, by the end of the third month?

If you have been making payments and still wish to purchase the item, we will work with you to move things along. If however you have not made any payments other than your Deposit at the end of 3 months, we will keep the Deposit and the item(s) in question will again be made available for sale.

Will you place an item on hold?

International Village Antiques and Collectibles will "Hold" items for 2 days without a Deposit! If, however, another person with "cash in hand" wishes to purchase an item that is already "on hold", we will try to contact the person who placed the "hold", to see if they are still interested, before we sell it to someone else.

Do you take custom orders?

If you are looking for something specific and want us to keep an eye out for you, we will do that! We call it a Wish List; all you have to do is let us know what you are looking for, and the maximum you are willing to pay and we will take it from there!

If we come across the item in our travels, we will try and acquire it for you. If we don't normally handle the item(s) you are after, we will recommend other antique dealers in our area that might be able to deal with your request.

I see something I want to buy or look at, but can't get there before you close.

International Village Antiques and Collectibles can be contacted at any time via e-mail or phone. Just leave us a message and we will get back to you as soon as possible to arrange a viewing.

Do you buy items "off the street"?

International Village Antiques and Collectibles will buy items from trusted regulars. These are people who have been shopping or selling at our store for a long time. Even though we do have a "bargain basement", where we sell items at bargain prices, we are not a pawn shop or junk store!

Who services your clocks? Do they service watches as well?

International Village Antiques and Collectibles has a professional clock maker who services ALL of our clocks! He is also available to service all of your clock or watch repairs, including "Rolex". In our opinion we have the best clock repair person in town!

Are your clocks guaranteed?

International Village Antiques and Collectibles guarantees the proper performance of all of its clocks for one year! This does not cover any damage caused by improper use, care, or acts of GOD.

Do you accept returns?

International Village Antiques and Collectibles will make every effort to keep its customers happy! If there is a legitimate reason that a customer needs to make a return, we will work with that customer to find a solution.

In general though, International Village Antiques and Collectibles will not provide refunds on items that have been purchased. Customers should make every effort to ensure an item is in acceptable condition before purchase.